We’re a relationship driven IT service provider, partnering with regional businesses who rely on technology to power their company forward. We provide high level support, comprehensive infrastructure, and the security assurance to help avoid costly downtime.
It’s a relationship that balances remote services with in-person interaction, allowing our clients to focus on what they’re great at: running a business.
“Cloudwize is more of a partner to us than a provider. They prioritise understanding our operations, are quick to respond, and proactive in recommending improvements to security, business continuity, and more. They take every enquiry seriously and professionally, but also bring a unique sense of fun.“
Quick and complete response followed up by a call to guide me to be more self-sufficient. As a big believer of self-sufficiency, I greatly appreciated Cathy's follow up.
Reacted faster than a Springbok being chased by a sprinting Cheetah on the Serengeti
The technician was very friendly and showed me how to do something extra besides solving the problem the ticket was about.
increase in support tickets
While continuing to deliver a high standard of medical services to the Tamworth Aboriginal community, TAMS has to acclimate to the challenges presented by the COVID-19 pandemic. They promptly needed to add telehealth services and consider remote working options.
With the guidance and support we provided, TAMS was able to prepare effectively for the impact of the COVID-19 pandemic and adjust to their new way of working with confidence. Despite the enormous surge of support requests in light of the pandemic, we were able to uphold our industry leading response and resolution times while maintaining the quality of our service. This allowed TAMS to focus on the changes they needed to implement to protect their staff and community without worrying about the technical challenges.
Get in touch with us and we’ll arrange a free initial consultation to talk about how we can help you optimise your company’s IT infrastructure.Arrange a Consultation Today