“Cloudwize is more of a partner to us than a provider. They prioritise understanding our operations, are quick to respond, and proactive in recommending improvements to security, business continuity, and more. They take every enquiry seriously and professionally, but also bring a unique sense of fun.“
Our industry-leading system allows us to triage every incoming request and respond to it incredibly fast. Almost like we’re staring at the phone waiting for you to call. Not creepy.
The vast majority of every support ticket we receive is resolved within the same day. Imagine all the pie you can eat with that saved time. Like, an unhealthy amount of pie for one person.
We like to refer to it as ‘vendor-agnostic,' but we only recommend what’s essential. It’s why we also don’t have a sales team, because we’re driven by good service not commission.