MSP SuperTech

Position

MSP SuperTech

Field

Information & Communication Technology, Networks & Systems Administration

Employment

Full-time

Location

Brisbane, CBD & Inner Suburbs

Date

August 24, 2021

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MSP SuperTech

We are seeking an IT legend to join our team.

You must thrive on solving the unsolvable.

You must be driven to succeed with a work ethic to match.

You must be passionate about delivering outstanding customer service.

You must have managed services experience, no ifs or buts; we all know internal IT can’t handle the pressure of MSP land.

You must be able to communicate effectively, underpinned by an understanding of the commercial imperatives of the SME sector (there’s no room at our Inn for a Sheldon or Moss).

You also need to be highly analytical.

You must pride yourself on attention to detail.

You must have a commitment to nurturing and supporting the rest of our team to deliver technical brilliance every day.

You must be willing to lead by example and get your hands dirty.  If your ideal job is kicking back and watching others work, then please, walk on by.

You must be able to multi-task and prioritise all day, every day.  You must turn up every day, ready to deliver the goods.

You must be our Terminator (think Arnie in T2), able to regroup and refocus, and just keep going till the solution is found.

You must be motivated to keep up with industry trends and continuously develop your skills and competencies.

We know this person exists, as we already have one SuperTech and we know we offer a place where another SuperTech will thrive. Perhaps you have owned your own MSP and just want to get back to being technical?  Perhaps you are being pushed into a sales path, with KPIs and targets, but you just want to focus on SuperTeching?

Yes, you will need to live and breathe this job, but you will be very well compensated for your efforts.

You will also be part of a leadership group which gives a damn about what we do and how we do it.

Additionally, you will join a broader team where daily heroics and massive belly laughs go hand in hand.  You will be encouraged to be you, not some beige, politically correct version.

We’re headquartered in Tamworth.  Our preference is to have this role based in Tamworth and we will provide a $10,000 relocation fund to make this happen.  If you don’t already live regional, you really should consider a tree-change – we have space, affordable housing, great schools, sporting and creative pursuits and a thriving community of 55,000 people. While we have very few traffic lights, we do have a peak hour – it lasts from 8.25am to 8.30am, give or take a few minutes.

Of course, being a SuperTech, your technical expertise will include:

  • Microsoft Azure – high level experience in solution design and execution, migrating workloads from on-prem to the cloud.
  • Advanced Microsoft 365 skills - MFA, DLP, ATP configuration experience.
  • Expertise in the management of Active Directory, SQL, Remote Desktop Services.
  • Genius level routing and switching skills - OSPF, BGP, SD-WAN. Exposure to Ubiquiti switches and Access Points.
  • Highly Skilled in Sophos XG/XGS Firewalls.
  • Expertise implementing and troubleshooting virtualisation technology (VMWare and Hyper-V).
  • Cyber Security tools – demonstrated experience in dealing with threats and breaches.
  • Proficient understanding of Information Security risks, threats, best practices and prevention measures.
  • Experience managing Veeam, StorageCraft, Datto and other Backup and Disaster Recovery products.
  • System storage infrastructure exposure, iSCSI, Fibre & SAS SAN products.
  • Competence in scripting eg Powershell and other automation, languages/tools.
  • Solid literacy within RMM tools, ideally Connectwise Automate.
  • Experience with industry tools such as Connectwise Manage, Brightgauge, IT Glue, Desk Director.
  • Microsoft Teams calls configuration experience.
  • Troubleshooting weird crap.
  • Current driver's licence is essential.

So, who are we? We’re Cloudwize Technologies.  We were formed in 2015 as the result of a management buyout and seven of our original eight staff are still with us.  Today, we’re a team of 16 delivering outstanding response and resolve times to regionally headquartered businesses and that’s the way we want to keep it.  We're “professional with a twist” - we like to have fun but it never compromises the outcomes we deliver.  We don’t have a sales force; instead, we have highly intimate client partnerships built on trust formed over years of service.  We don’t sign up for incentive schemes with suppliers as we only recommend to our clients what they need. We believe in a fair exchange of energies; put in the effort and you will receive the rewards.

Check our website and please follow our socials - we do awesome memes"

If we sound like the right fit for you and you think you’re the right fit for us, then please submit your cover letter AND resume and get this ball rolling.

Only those with the right to work in Australia will be considered.

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